Returns & Exchanges
At PestLab, we stand behind our home protection solutions and offer a 30-day satisfaction guarantee to ensure your living space remains secure and pest-free. If you are not completely satisfied with your purchase, we provide a streamlined return process for all eligible products.
Initiate Your Request
Log in to your PestLab account and navigate to your order history to select the items you wish to return and receive a return authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all components and safety seals are intact to qualify for a full refund.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your package, then drop it off at any authorized carrier location.
Receive Your Refund
Once our laboratory team inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing